Home » COVID-19 » COVID-19 FAQ

COVID-19 FAQ

Before Attending In-Person | During In-Person Worship | Contact Tracing

We realize that you may have a lot of questions, and we want to give you the most updated answers to allow you to make the best decision for you and your family when it comes to participating in worship over the next few months. If you have a question that's not addressed here, please email us at [email protected]

Let us prepare ourselves with all the uncertainties, with all the needs, to cling to him and him alone — as we see this new thing (Isaiah 43:19) he is doing in our lives, in our city and in our church.

Know Before You Go

What will limited capacity, modified services look like?

Resuming Sunday, March 14, we're offering a hybrid Sunday worship service (in-person and online) each week at 10:30 a.m. You can register each week, starting Mondays at noon. However, to maintain social distance, attendees will not be able to congregate or hang out within the building. To enforce this, participants will be asked to follow the leading and direction of staff and volunteers at all times. Additionally, we will not be holding any adult or children gatherings before or following the service.

Do I have to register to attend service?

Yes, registration is required to attend for everyone over the age of one. It will open on Mondays at noon and remain open unless maximum capacity is reached. If you register but then are unable to attend, for whatever reason, please cancel your registration so that others can participate with in-person services. To cancel, please email [email protected]

Can I invite a visitor? Will there be room for them?

Absolutely! Simply note that all visitors must also register in advance.

What measures will you take to screen attendees before services?

When registering to attend service, individuals/families will be asked to self-evaluate and answer screening questions related to their health, travel and liability. Then, upon arrival at Redeemer Lincoln Square on Sunday, the questions will be reviewed and individuals/families will affirm all statements to still be true.

Do I have to wear a mask?

Yes, all persons (ages 2+) must wear a mask at all times upon arrival at New York Society for Ethical Culture and for the duration of their time indoors. Face shields can be worn in addition to a mask, but do not qualify as a mask to be worn individually. Also, neck gaiters, bandanas and masks with air valves are not permissible face coverings at Ethical Culture.

Will the pastors and worship leaders be wearing masks?

All staff and volunteers will wear masks. However, during the service, the worship leaders and preachers will need to remove their masks in order to perform their worship activities. They will be at least 12-feet from others when speaking/singing without masks.

What additional cleaning and disinfection measures will you take?

CDC guidelines will be followed, and frequently touched surfaces (such as door handles, pews, countertops and bathrooms) will be wiped down before and after service. Hand sanitizer will be available for use throughout the building.

Will we have access to the restrooms?

Yes, the restrooms will be open. However, restroom capacities will be limited, so please follow the markers and signage that will be on display.

Will those seeking wheelchair assistance have access to the sanctuary?

In order to follow necessary social distancing protocols, those seeking wheelchair assistance must arrive 30 minutes prior to the start of service, so an LSQ Operations worker and Ethical Culture staff member can assist them into the sanctuary. If you have further questions about this, please email [email protected]

What if we still don’t feel comfortable returning at this time? Will livestream be available?

That is perfectly ok! We strongly encourage individuals who are immunocompromised, considered to be high risk, unwell, unable to register or uncomfortable attending in-person services to stay at home and participate online via livestream.


What to Expect on Sunday

What time should I arrive?

On the registration page, you will select an arrival time. That said, please arrive at (or just before) that selected time.

What can I expect upon arrival?

You will be asked to stand in line in order to be checked in by an Operations staff member at which point they will confirm your registration and ask you to positively affirm that none of your answers from the health screening questions have changed. They will also ensure you are wearing a mask and be available to answer any further questions you might have. Then, an usher will escort you to a seat in the Auditorium.

Will you pass out printed bulletins?

We will not have printed bulletins but will post an electronic bulletin that can be accessed through the Redeemer app.

Will Children’s Ministry be offered?

No, sadly we are unable to offer in-person LSQ Kids classes at this time. For children attending service, the LSQ Kids team will provide print-at-home resources that families can bring with them. If you have further questions, please email [email protected]

Where can I park my stroller?

Since we will not have access to the YMCA, stroller parking will be available downstairs in the Social Hall of Ethical Culture. Families will be responsible for transporting/carrying their own strollers to and from the Social Hall using the appropriately designated stairwells. Elevators will not be available for use.

Will there be singing?

Congregants in attendance will be able to sing while keeping masks on.

How will you take up the offering?

There will not be an offering collection during the service, so no offering plates will be passed. Instead, attendees will be encouraged to give electronically. You can learn more here.

Will you be serving communion? If so, are the elements allergy-friendly?

Communion will be offered during service once a month, starting Sunday, March 21. On communion Sundays, we will provide prepackaged wafer and juice cup sets at every door leading to the orchestra, mezzanine or balcony. You will be responsible for picking up your own set before entering. During communion you will not have to leave your seat, and everyone in the service will take the elements together at the same time. You will throw away your empty cup as you exit the building.

Unlike our regular communion crackers, the prepackaged wafer is NOT gluten free. If you have an allergy and want to partake of the Lord’s Supper, please bring your own bread or juice and take them with the rest of the congregation.

What about Q&R and the dismissal process?

Each week, our worship leader or pastor will give instructions on how our Ops team and Usher team will dismiss you row by row. You can remain in your seat during this dismissal time if you'd like to stay for Q&R.

Will there be a Coffee Hour?

No, unfortunately we will not be offering Coffee Hour following the service. Additionally, you will be asked to finish or discard any food or beverages before entering the building. Only beverages in a capped bottle will be permissible.


Contact Tracing

What should I do if I test positive for COVID-19 after attending service?

If you test positive for COVID-19, your medical professional will let you know the proper reporting procedures. However, if you test positive for COVID-19 by Tuesday of that week after attending worship on Sunday (use the date of the test and not when you received the result), please email [email protected] Doing this will help us coordinate care for you while you are ill and, if necessary, notify the other Sunday service attendees about the potential of exposure.

Will I be notified if someone who attended service tests positive for COVID-19?

Yes. In connection to the above question, we will notify Sunday service attendees about potential exposure as needed whenever we receive news of a positive COVID-19 test result.

Keep in mind, if you attended service with the sick person but followed all safety measures of social distancing (staying 6 feet apart) and kept your mask on at all times while indoors, the possibility of exposure is minimal.


Before AttendingDuring Service


Learn More

General COVID-19 News

Return to our main COVID-19 landing page by clicking the button below.

COVID News 

Receive Care and Assistance

During this season, we want to pray alongside you and provide resources and care. If you are in need of prayer, financial assistance or any other need, we'd love to hear from you.

Learn More 

Virtual Worship on YouTube

We understand that you might not feel comfortable returning to Ethical Culture as soon as we return, which is totally okay. We'd love for you to connect with us from your home, so we'll continue to offer our weekly worship service on YouTube.

Subscribe to YouTube